Privacy Policy

Last updated: April 30, 2026

Refine Jal ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use refinejal.com and how we handle it.

1. Information We Collect

• Contact details — name, email, phone number, delivery address provided when you place an order or contact us.
• Order details — products purchased, payment status (handled by Razorpay; we do not store card details).
• Usage data — pages visited, device and browser information collected via cookies and analytics.

2. How We Use Your Information

• Process and deliver your orders.
• Send order updates, refill reminders, and customer support replies.
• Improve our website, products, and services.
• Comply with legal obligations.

3. Sharing

We share information only with delivery partners, payment processors (Razorpay), and service providers required to fulfil your order. We never sell your data.

4. Data Security

Payments are processed over secure, encrypted Razorpay channels. We use industry-standard safeguards to protect personal data stored on our systems.

5. Cookies

We use cookies for cart functionality, session management, and basic analytics. You may disable cookies in your browser, but parts of the site may not work as expected.

6. Your Rights

You may request access, correction, or deletion of your personal data by emailing team@refinejal.com.

7. Contact

For any privacy questions, reach us at team@refinejal.com or WhatsApp +91 8796245596.